Frequently Asked Questions

TradeBit is a cryptocurrency derivatives exchange offering spot trading and perpetual futures contracts with leverage up to 100x. Our platform provides professional-grade tools for both beginner and experienced traders.

Click "Register" at the top of the page, enter your email address or phone number, create a strong password, and complete email/SMS verification. You can start trading in minutes.

TradeBit supports BTC, ETH, XRP, SOL, LTC, ADA, DOGE, AVAX, DOT, ONDO, FET, and many more. New pairs are listed regularly — check our Markets page for the latest listings.

TradeBit is available in most countries. However, due to regulatory restrictions, services may be limited or unavailable in certain jurisdictions. Please check our Terms of Service for a full list of restricted regions.

Log into your account, navigate to the Wallet section, select the cryptocurrency you wish to deposit, and copy your unique deposit address. Send funds from your external wallet to this address. Deposits are typically credited within 1–30 minutes depending on blockchain confirmation times.

Withdrawal fees vary by cryptocurrency and network. The fee schedule is shown at the time of withdrawal. We recommend checking current network congestion before initiating large withdrawals.

Withdrawals are typically processed within 30 minutes. During peak periods or for large amounts, additional security reviews may extend processing time to up to 24 hours.

The minimum deposit varies by cryptocurrency. For BTC the minimum is 0.0001 BTC, for ETH it is 0.001 ETH, and for USDT (TRC20) it is 1 USDT. Deposits below the minimum will not be credited.

A perpetual futures (perp) contract is a derivative product that allows you to trade the price movement of an asset without owning it. Unlike traditional futures, perpetual contracts have no expiry date. They use a funding rate mechanism to keep prices close to the spot market.

Leverage amplifies both your potential profits and losses. For example, with 10x leverage, you control a $10,000 position with only $1,000 of margin. If the price moves 5% in your favor, you gain 50% on your margin. However, if it moves against you, you can lose your margin quickly. Use leverage carefully.

Liquidation occurs when your position's losses consume all of your margin. The liquidation price is the price at which this happens. Using lower leverage and higher margin reduces your liquidation risk. You can monitor your liquidation price in the position panel.

The funding rate is a periodic payment (every 8 hours) between long and short holders. When the rate is positive, longs pay shorts. When negative, shorts pay longs. It keeps perpetual contract prices anchored to spot prices.

Isolated margin: Only the assigned margin for that specific position is at risk. If liquidated, only that margin is lost. Cross margin: Your entire account balance is used as margin. This lowers your liquidation price but puts your full balance at risk if the position is liquidated.

Spot trading is the direct purchase or sale of a cryptocurrency at the current market price. Unlike futures, you actually own the asset after buying it. Spot trading has no leverage and no liquidation risk.

TradeBit charges a flat 0.10% fee for both market and limit spot orders. VIP users receive discounts based on their trading volume tier.

Your spot holdings are credited to your Spot Wallet and can be viewed on the Spot trading page. Holdings are secured with industry-standard cold storage practices.

Go to Account Settings > Security > Two-Factor Authentication. Download an authenticator app (Google Authenticator or Authy), scan the QR code, and enter the 6-digit code to activate 2FA. We strongly recommend all users enable 2FA.

Immediately change your password, revoke all active API keys, enable 2FA if not already active, and contact our support team at support@tradebit.kr. We will review your account activity and assist with securing your account.

No. TradeBit operates a custodial exchange. Your crypto is held in our secure wallets. We use multi-sig cold storage for the majority of funds. Private keys are never shared with users via the web interface.